The Digital Workforce

Meet your new digital workforce.

AI agents that don't just answer questions — they understand context, make decisions and execute workflows.

Build Your First AgentSee How They Fit the Journey

Voice Agent

Talks, understands and acts

Handles inbound and outbound phone conversations with natural speech, understands intent, and executes actions inside your business systems.

Deploy a Voice Agent

Where it works

Phone linesCall centersWeb callsIVR replacement

Actions it performs

  • Answer & route calls
  • Qualify leads
  • Book & reschedule appointments
  • Send reminders and follow-ups

Example

“A caller asks to move tomorrow's appointment. The agent finds the booking, offers open slots, confirms the new time and updates the calendar — no hold music.”

Chat Agent

Conversations that never sleep

Lives on your website, WhatsApp, social channels and apps — answering questions, capturing leads and resolving requests in real time.

Deploy a Chat Agent

Where it works

WebsiteWhatsAppSocial mediaMobile appsCustomer portals

Actions it performs

  • Answer product & policy questions
  • Capture and qualify leads
  • Book appointments
  • Create tickets & escalate to humans

Example

“A visitor asks about pricing at 2 AM. The agent answers, qualifies the need, and books a demo straight into the sales calendar.”

Sales Agent

Every conversation becomes an opportunity

Engages new prospects instantly, asks the right qualifying questions, scores intent and hands warm opportunities to your team.

Deploy a Sales Agent

Where it works

WebWhatsAppEmailVoiceCRM

Actions it performs

  • Instant first response
  • Structured qualification
  • Lead scoring
  • CRM update & sales handoff

Example

“A form fills at 9 PM. The agent follows up within seconds, confirms budget and timeline, and books the account executive for the morning.”

Support Agent

Resolution before repetition

Resolves common questions and issues automatically using your knowledge base, and escalates complex cases to humans with full context.

Deploy a Support Agent

Where it works

HelpdeskChatVoiceEmailSlack/Teams

Actions it performs

  • 24/7 instant answers
  • Order & status lookups
  • Ticket creation & triage
  • Context-rich human handoff

Example

“A customer asks where their order is. The agent pulls live status, shares the tracking link, and closes the loop — ticket deflected.”

Lead Generation Agent

Capture intent the moment it appears

Detects buying signals across your channels, engages visitors proactively and turns anonymous traffic into identified, enriched leads.

Deploy a Lead Generation Agent

Where it works

WebsiteLanding pagesAdsSocialForms

Actions it performs

  • Proactive engagement
  • Lead capture
  • Data enrichment
  • Real-time routing

Example

“A returning visitor lingers on the pricing page. The agent opens a conversation, identifies the company, and routes the lead to the right rep.”

Outreach Agent

Personalized outreach at scale

Builds and runs multi-channel sequences — researching each prospect, personalizing every message and reacting to replies automatically.

Deploy a Outreach Agent

Where it works

EmailWhatsAppLinkedIn-style workflowsCRM

Actions it performs

  • Lead enrichment
  • Personalized messaging
  • Follow-up sequences
  • Response detection & prioritization

Example

“From a list of target accounts, the agent crafts an individual opening line for each prospect and pauses the sequence the moment someone replies.”

Operations Agent

Keeps the machine room running

Monitors processes, moves data between systems and keeps records accurate — so nothing falls through the cracks between teams.

Deploy a Operations Agent

Where it works

CRMERPHelpdeskInternal toolsDatabases

Actions it performs

  • Data sync & deduplication
  • Record updates
  • Exception monitoring
  • Scheduled operational tasks

Example

“When a deal closes, the agent creates the project, notifies delivery, and updates finance — across three systems at once.”

Workflow Agent

Turns decisions into executed work

Orchestrates multi-step workflows across your stack — triggering actions, waiting for approvals and completing processes end to end.

Deploy a Workflow Agent

Where it works

APIsWebhooksBusiness appsQueues

Actions it performs

  • Multi-step orchestration
  • Conditional logic
  • Approval loops
  • Audit-ready logs

Example

“A signed contract triggers onboarding: account created, welcome email sent, kickoff scheduled, CRM updated — automatically.”

Analytics Agent

Understands what the numbers mean

Watches conversations and workflows, surfaces patterns and answers questions about performance in plain language.

Deploy a Analytics Agent

Where it works

DashboardsData warehouseBI tools

Actions it performs

  • Conversation insights
  • Outcome tracking
  • Anomaly alerts
  • Natural-language reporting

Example

“Ask "why did support tickets spike last week?" and get a clear answer with the conversations that caused it.”

Get started

One agent or a coordinated fleet?

Start with the single workflow that costs your team the most hours. Add agents as the value compounds.

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